Customer Guarantee
Refund Policy – EUGENDAA
Your satisfaction is our priority. Clear, straightforward returns and exchanges for shoppers worldwide.
Official Customer Service Guarantee • Eugendaa Inc.
14-Day Buyer Protection
Standardized Marketplace Return Policy
Refund Policy – EUGENDAA
Your satisfaction is our priority.
14-Day Window
You may request a refund or exchange within 14 days of receiving your order if the product is defective, damaged, or does not match the description.
Product Condition
To be eligible, the product must be in its original condition and packaging.
Shipping Costs
Return shipping costs are the customer's responsibility, unless the return is due to an error on our part.
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To submit a request, please contact our customer service team:
info@eugendaa.com
Please attach your order number and photos/video showing the defect, damage, or discrepancy.
Inspection & Refund Execution:
Once the product has been received and inspected, we will process the refund within 5 to 10 business days.
Once the product has been received and inspected, we will process the refund within 5 to 10 business days.
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